Fix Black Screen Issue on Roku

Roku is the best streaming device among the other devices. It offers you to stream free video content as well as the paid video content. You can easily add and activate the channels to your Roku for endless streaming of popular movies, TV shows, series, music, news, and a lot more.

It has almost 3000+ channels for entertainment, and you can watch over 500000 movies and TV shows on your Roku device. A stable network requires streaming the series and movies without any interruption.

If you’re facing Roku black screen error while streaming a movie or when you turn on the device?

Don’t get panic. It a common error, and you can fix it quickly. This article explains why the Roku black screen error and troubleshooting steps to get rid of the error.

Fix Roku Black Screen Issue

Fix Roku Black Screen Issue

Causes of Roku Black Screen Error

  • Roku black screen can occur when cables are not perfectly seated.
  • A bad connection to other devices may also cause it.
  • Poor communication, damaged cables, or low power sources may also be cause Roku black screen.
  • It may also be due to a problem with out-of-date apps. The problem is believed to have begun after a software update was released.
  • However, rest assures that your screen going black is a minor issue that you can resolve.

Note: If your screen is completely blank, it may be due to a loose connection that can trace back to fixed cables. However, if the menu bar appears at the top of the blank screen, the issue is with the source. A problem with the input signal may trigger this.

Reason and troubleshooting steps when your Roku device’s screen goes blank, but the audio continues to play:

  • It’s important to understand that if your Roku displays a blank screen with audio, it’s due to a resolution problem.
  • You can try to change the resolution in the settings to a higher power(p).
  • You may still be having issues with your device’s power consumption being higher than it should be.

Troubleshooting Steps To Fix The Roku Black Screen Error

Check For Updates In Software

  • It’s possible that the software on your Roku computer is out of date and needs to be updated.
  • To check for updates, go to Settings and select the System option. Then, tap the System Update.
  • You’ll be able to see on the screen whether your device has the most recent software update or not.
  • Use your Roku remote to run the update by pressing the “OK” button.
  • After the update is complete, reconnect your Roku computer to the TV where the issues are still occurring.

Take A Look At The Cables And Accessories

  • First, double-check that all HMDI cables are appropriately seated and completely inserted into the back of the Roku.
  • If you have a spare HDMI cable, consider using it instead of the current one just in case it breaks.
  • Also, make sure your setup doesn’t mess with the HDMI signals from the Roku to the TV.

Modify The HDMI Input

  • Your TV’s HDMI input can no longer help your Roku system, however unlikely.
  • If your TV has multiple HDMI inputs, try switching to a different port and seeing if your Roku images appear.
  • After you’ve swapped over the HDMI inputs on your TV, make sure to test it.

Attempt With Another Television

  • If you’ve tested all cables and tried another HDMI port and found that no other devices are to blame for the black screen, try connecting your Roku system to another TV instead.
  • Another TV set would be able to display images perfectly.
  • If this is the case, it’s possible that your TV is old and out of date or that a picture quality setting on your Roku is incompatible with the TV.

Examine the Resolution Output

  • If you can see pictures on another TV, go to the Settings and choose the Display Type option. Then adjust the output resolution settings.
  • Then double-check the current configuration.
  • If it isn’t already set to “Automatic,” adjust it to “Automatic” and see if the issue goes away.
  • In case the problem persists, try a different resolution, such as 720p or 1080p.

If you need any help to resolve Roku black screen error, please contact our customer support executives @ +1-805-539-0300 or visit go.roku.com/technicalsupport right away.